Services and tasks

The services your firm offers, and the task templates each is delivered by.

Updated Settings

For firm administrators

What your firm sells, and how each thing is delivered.

Services

A service is something you do for a client: a set of accounts, a VAT return, a payroll run.

Task templates

Each service carries the tasks that deliver it. When a client's service is ticked, those templates are what the tasks come from.

Getting templates right is the highest-leverage setup in Orin. Every client who takes the service afterwards inherits them, so an hour here saves the same hour on every job.

Common questions

A service was ticked and no tasks appeared. The service has no task templates. The tick says you do the work; templates create it.

Changing a template: does it change services clients already take? No. Tasks already created keep the shape they were created with, so work in flight does not change under the person doing it.

Was this page helpful?

Still stuck?